Terms & Conditions

Shipping & Returns

Delivery is by Royal Mail First Class signed-for delivery and together with packaging and handling is charged at £4 (GBP) per order, unless listed as free shipping. Due to restrictions on fragrances, international shipment is not permitted, we’re sorry about that and will be working on enabling it. If you still want international shipping please email us at hello@gruhme.co.uk and we will try and introduce you to one of our retailers who ships our product to your destination country.

All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order.

We shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control.

The Bolin Webb R1 men’s razor provided in our Ultimate Shave Kit, and any other products as we may notify at the time of order, cannot be returned, exchanged or refunded, regardless of whether used, unless it is faulty and in that case is still within 12 months of order.

Unwanted products must be returned to Gruhme UK Limited, RETURNS, Access Storage, 180 Sherlock Street, Birmingham, B5 7EH in or with their original packaging using a tracked delivery service at your own cost within 30 days of receipt (your return costs (maximum of £8.00 GBP) will be refunded to you, please email us a copy of your receipt). Please retain proof of postage until you receive a refund or our response confirming receipt. None of this will affect your statutory rights, in the usual way.

Returns can be made to :

97 Stirling Road
West Midlands
B16 9BD

Terms & Conditions

Gruhme UK Limited is a Limited Company registered in England & Wales under number: 08389223
Registered address: GRUHME UK LIMITED, International House, 142 Cromwell Road, Kensington, London SW7 4EF.


These general terms and conditions of sale (“General Terms and Conditions of Sale”) apply to any order you place through www.gruhme.co.uk.

These General Terms and Conditions of Sale apply regardless of how you access the Website, including via any technologies or devices by which Gruhme makes the Website available to You at home.

You must read these General Terms and Conditions of Sale carefully. By placing an order through the Website, you confirm that you have read, understood and agree to these General Terms and Conditions of Sale in their entirety. If you do not agree to these General Terms and Conditions of Sale in their entirety, you must not order any product or service through the Website.


Gruhme has compiled this website and they accept no responsibility for any loss or damage of whatever nature arising in any way out of the use of, or inability to use, this website or from any error or omission in information contained in this website. Gruhme reserve the absolute right to alter, suspend or discontinue any aspect of this website or the services provided through it, including your access to it.

Copyright and other intellectual property rights in the content of this website, including any Gruhme marks, logos and brands contained in the website, belong to Gruhme or its licensor(s) – who have expressly licensed content to Gruhme.

None of the content or materials available from this website, whether permission is granted for downloading and/or circulation or otherwise, may be used for commercial exploitation. You are permitted to download and store (on a temporary basis) any of the contents of the website provide that it is solely to view such contents. You are forbidden from permanently copying, storing or in any way redistributing the contents of this website except for content made specifically for download, such as fact sheets. Such content may be downloaded only for your personal use. The access, downloading and/or use by any person of anything available from this website is entirely at the user’s own risk.

Any links to other websites have been included for convenience only and Gruhme accept no responsibility or liability for the contents of, or any loss or damage caused or alleged to be caused by or in connection with use or reliance on the content of, any linked website. The inclusion of any link does not imply endorsement by Gruhme of any linked website or its provider.

Whilst every care is taken to ensure that the information displayed on this website is correct, no warranty or representation is given to its quality, accuracy, fitness for purpose, usefulness or completeness, In particular the materials on this website do not give specific legal advice and should not be relied upon as doing so. In particular, users should be aware that laws and regulations might be different outside England & Wales.

Gruhme will only use any personal data collected during our use of this website in accordance with the current UK data protection legislation and our privacy policy.

You agree to indemnify and hold Gruhme, and any of its officers, employees and agents harmless from and against all and any expenses, losses, liabilities, damages, costs or expenses of any character incurred or suffered and any claims or legal proceedings which are brought or threatened, in each case arising from deliberate and wiful misuse of or conduct on, this website and/or breach of these terms.


www.gruhme.co.uk is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.


Gruhme collects personal information when you order from us, such as your e-mail address, name, address and telephone number. Information collected by Gruhme is used solely for the purpose of Gruhme marketing to you, responding to your enquiries, billing and registration. Gruhme does not collect any information about your computer hardware and software.


Gruhme collects and uses your personal information to process enquiries. It is possible that Gruhme may also use personal information to inform you of other products or services available from Gruhme and its affiliates. Gruhme may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Gruhme does not sell, rent or lease its customer lists or details to third parties. Gruhme may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.


Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

There are also functional cookies to allow the Website to remember choices you make (such as auto fill contacts forms) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.


The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.


We will never disclose your information to anyone outside the Sixth Story except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us; or any successors in title to our business.


The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.


We reserve the right to change the policy at any time.